Responsible Gaming
Gaming Should Be Entertainment
At Vivid Solutions, we believe that online casino gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. All users are required to verify their age during registration. We take age restrictions seriously and do not permit underage gambling under any circumstances.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Neglecting work, school, or personal responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or stressed when unable to gamble
- Lying about the extent of gambling involvement
- Losing interest in hobbies and activities outside of gambling
- Attempting to cut back or stop gambling without success
- Using gambling to escape problems or negative emotions
Self-Help Tools & Responsible Gaming Features
Many online casinos, including those we recommend, offer tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a set period
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've wagered
- Session Limits: Set time limits for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from gambling for a period of time (days, months, or years)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
New Zealand
- Problem Gambling Foundation (Te Fono Kaiwhakatupuranga Apu Moni)
Phone: 0800 664 262
Website: www.pgf.nz
Free, confidential support and counselling services for problem gambling - Gambling Helpline (Aotearoa Gambling Helpline)
Phone: 0800 654 655
Free and confidential support available 24/7
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Support and information for problem gamblers across the UK - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling operators - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free and confidential online counselling for problem gambling - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Information and resources for responsible gambling in Canada - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Help and resources for problem gambling across the US
Need Help?
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out to support services. Many people have successfully overcome problem gambling with professional help and support from loved ones.
Contact the Problem Gambling Foundation (New Zealand) on 0800 664 262 or visit www.pgf.nz to speak with a trained counsellor today.
This responsible gaming information is provided for educational purposes. Vivid Solutions encourages all players to gamble responsibly and within their means. If you are accessing gambling services through our affiliate links, please ensure you review the responsible gaming policies of each individual operator.